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13 February, 2008 06:00:22 | in General

Serving the Poor

By Jacqueline Saettone - Economist

A few years ago, C. K. Prahalad and Allen Hammond wrote a very interesting article for the Harvard Business Review, named “Serving the world’s poor profitably”. In it they speak of the great economic potential the market at the bottom of the pyramid represents.

If this is true, then why have companies not traditionally invested in this market? Because: (1) They have assumed that the poor have no money, (2) They think that they are too worried with satisfying basic needs and (3) They consider that it is not possible to generate profits in this market segment.


But according to the study, the reality is that inhabitants of marginal areas in developing countries pay 100 times more for drinking water than the upper and middle classes; 20-30% more for food and they pay 10-15% per day to local lenders at annual rates of up to 2,000%. They specifically studied the cases of Dharavi – a poor neighbourhood in Mumbai, India – and Warden Road, an upper class neighbourhood in the same place. They found that in Dharavi, they paid 53 times more for credit than in Warden Road; 37 times more for water; 1.8 times more for telephone calls; 10 times more for diarrhea medicine; and 1.2 times more per kilogram of rice. With it, they demonstrated that the economy of the poor has a high cost.

This means that there is an opportunity for companies to develop products and services to which they rarely have access, at a lower cost, generating a situation where everybody wins: the poor because they could gain access to services at a lower cost and companies, because they could make a good profit if they develop a distinctive strategy.

To analyze the potential, it would be interesting to perform the same calculation made in India, in Peru. This would be very useful to motivate potential social entrepreneurs. Intradevco, La Viga and Kola Real, among others, have already shown that one can be successful by serving the bottom of the pyramid.

In addition to developing products for the poor, it is important to create ways to link microenterprises with production chains in the modern economy, so that they can sell their products an become more prosperous.

Danper Trujillo, for example, has been very successful in exporting artichokes using this kind of model. The company has given techniques, plants and financing, among others, to small agricultural producers in the coast and in the mountains, managing to reach very remote rural areas. And the Belgian technical cooperation, with its Managerial Non Financial Services project, has led the chocolate experts of Belgium’s Royal House to experiment with lucuma (a Peruvian fruit) from Ayacucho.

Innovating in the frontiers of economic and social matters represents and important vein to be exploited in fighting poverty.

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1 Comments

# Jose O says :
8 March, 2008 [ 04:47 ]
Great article. As Hernando De Soto said it, there is potential in those markets but much is needed to be done. As long as these people have land ownership, the rest would be easier for them. There is a big market which can bring profits to companies and create more jobs for peruvians. Thanks for the article.


Jose
Financial Analyst
New Jersey, USA

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