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Lima, Peru  |  Friday 05 September 2008 22:00  |  | 

Communications | 4 March, 2008 [ 13:45 ]

Peru telecom regulator fines Telefonica, Nextel and America Movil 2.8 million soles


(LIP-ir)  --  Peru's telecommunications regulating agency, OSIPTEL, has placed a 2.8 million-sol fine on telecommunications companies in the Andean country for deficient and defective phone systems before and after the August 15 earthquake.

The process to fine the companies began September 18, 2007 but Telefónica, Nextel and América Móvil appealed the fines on January 28.

The three companies were fined for violating several points on concession deals such as not being able to provide a continuous service as well as not implementing adequate contingency procedures.

The regulatory agency fined Telefónica Móviles, owner of Movistar and the largest mobile phone operator in Spain, over 1.2 million soles.

América Móvil, a Fortune 500 company and the largest mobile network operator in Latin America, was fined over 1.2 million soles as well.

With a 560 thousand-sol fine, Nextel Del Peru, a subsidiary of Nextel International Inc., was fined the lowest amount of the three.

"Continuity is one of the most important elements of a public service ... and should satisfy citizen's needs, individually and collectively", said OSIPTEL.


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3 Comments

# Michael White & Clara Bravo says :
22 April, 2008 [ 21:33 ]

Million sol fines for 4 deficient mobile phone company services.

OSIPTEL LAS SANCIONA CON 350 UIT

Impondrán multa a Claro, Telefónica Móviles y Nextel

Una auditoría realizada por Osiptel sobre el mercado de telefonía concluyó que Telefónica Móviles, Nextel y América Móvil (Claro) no están cumpliendo la obligación de dar continuidad en el servicio establecido en sus contratos, por lo que inició procesos sancionadores y anunció una multa de 350 UIT (S/.1'207.500) a cada empresa.

Más información:
Sancionan a operadores móviles por baja calidad en el servicio

# Peter Gray says :
15 May, 2008 [ 22:01 ]

Controversy surrounds Telefónica

I found the telephone, cellphones, internet & cable only work about 80% of the time. When you complain, they try to convince you your pc is 'disconfigured' or you do not know how to use a telephone so they do not have to give any rebate. They also take the piss out of your accent when you complain.

# RP says :
3 September, 2008 [ 03:36 ]

Cool 
Hello everybody,
I am trying to find our who are the major SIM card providers for the cell phone companies in Peru ( Telefonica, Nextel and Claro). Any idea who has most of the market and who is second and so on (percentages? )..
Also what type of system the cell phone companies use locally ( GSM or CDMA). Do they all use the same system? Thanks in advance!

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