Discomfort from users usually comes from not perceiving the improvements that money collected from tolls is supposed to finance.
After the last social conflict unleashed by the suspended toll that was to be installed in Ticlio, a similar situation is expected to take place on up to 12 tolls in five different roads, warned yesterday Ositran (Supervisory Organization for Investment in the Transport Infrastructure for Public Use), reported Gestión.
The tolls that will be installed soon will be set up in Moquegua, Puno, Ancash, La Libertad, Cajamarca, and Tacna.
“We are concerned about these tolls that will come into operation because we have seen in many cases a rejection of the population and the State must see how to deal with them,” said Verónica Zambrano, president of Ositran, to Gestión.
The discomfort from the users comes usually when a toll is set up to improve a road and these improvements are not perceived, said Zambrano, adding that, nevertheless, “the toll has some acceptance when it occurs after the construction of a new road.”
In order to prevent social conflicts in the population, the president of Ositran believes that there should be an improvement in the communication with the users of the road so that they can learn about the reasons for the tolls and what the money is being used on.