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TIM has to pay a 16,500 soles fine to a customer

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TIM didn’t have a spare battery in stock for the customer’s mobile phone and was not interested in listening his complains. For that reason Indecopi, the office that defends consumer rights, was asked to look at the incident and they decided that TIM, the Peruvian communication company, has to pay a fine of 16,500 soles to the customer.

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